Privacy Policy

Park Street People's Privacy Policy

Last updated: 30th December 2025

When we mention “we”, “us” or “our” in this privacy policy, we are referring to Park Street People Limited.

The Data Controller for your personal data is Park Street People Limited.

This privacy notice applies to you when you visit our website (https://parkstreetpeople.com).

Park Street People Ltd is committed to protecting and respecting your privacy. We have created this policy to inform you and make sure we are transparent about our processes. This privacy & cookie policy will outline:

Our contact details
Park Street People as a data controller
What personal data does Park Street People collect
How Park Street People collects personal data
Lawful basis for holding your personal data
Cross-border transfers
How long will we store your data?
What are your rights under UK GDPR
Our use artificial intelligence (AI)
How is your personal data shared with third parties?
How do we safeguard your data?
Cookies
Marketing
Lodging a complaint
Changes to this Data Processing Notice

1. Our contact details

Please contact us using the details below:

Email us at: james@parkstreetpeople.com

Write to us at:

James Bessant, Data Protection Officer

Park Street People Limited

Greenwood House

London Road

Bracknell, Berkshire

RG12 2AA

You do also have the right to make complaints about the way we use your personal data directly to the Information Commissioner’s Office (often referred to as “the ICO”) and details about how to do so are at the end of this privacy notice.

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please feel free to contact us in the first instance.

We regularly review this privacy notice and will update it where necessary. This privacy notice was last updated on 10/05/2025.

2. Park Street People as a data controller

Park Street People is registered as a data controller (ICO registration no. Z9591187) in the United Kingdom for the purposes of managing your personal data. We ensure that the data you supply to us is processed fairly and lawfully, and with skill and care and used only for the purposes set out in this policy.

Park Street People Ltd is headquartered in Bracknell, United Kingdom with staff working remotely during the working week. To ensure we are able to work optimally across multiple locations, all our teams are connected via the same internal CRM system and software. Our current CRM software provider is Tracker-RMS (https://tracker-rms.com).

How may we use this data?

Park Street People is a recruitment business which provides work-finding services to its clients and work-seekers. Park Street People must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

Your personal data will be stored, processed, used and disclosed by us in the following ways:

To provide our recruitment services to you and to manage the recruitment process
To send your information to clients in order to apply for jobs or to assess your eligibility for jobs
To assess data about you against vacancies which we judge may be suitable for you
To enable you to submit your CV, apply online for jobs or to subscribe to alerts about jobs we think may be of interest to you
To enable us to market other products and services (where you have consented to being contacted for such purposes)
To send you details of reports, promotions, offers, networking and client events and general information about the industry sectors which we think might be of interest to you (where you have consented to being contacted for such purposes)
To answer your questions and enquiries
To third parties where we have retained them to provide services that we, you or our client have requested including references, qualifications and criminal reference checking services, verification of the details you have provided from third party source, psychometric evaluation or skill test (where you have consented to being contacted for such purposes)
To third parties, regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings
To use your information on an anonymised basis to monitor compliance with our equal opportunities policy
To carry out our obligations arising from any contracts entered into between you and us (including the payment of wages)

3. What personal data does Park Street People collect

Park Street People collects personal data to help us match you with the right career opportunity.

Park Street People would typically collect the following personal data:

Your full name
Your registered address
Your date of birth
Your email addresses
Your (mobile) telephone number
Your website (if applicable)
Professional profiles available in the public domain, e.g. LinkedIn, Twitter or Facebook
Your CV
Skillset (if not already covered in a CV)
Job preferences (if not already covered in a CV)
Current employer/client
Your passport/visa (when required to assess your right to work in a certain country)
Current salary/employment conditions
Desired salary/ employment conditions
Other documentation, if requested by our clients (e.g. references)

Please be aware this is not an exhaustive list and additional information may be obtained to ensure we can represent you to the highest professional standards. Where necessary, sensitive personal data may be collected and held, with your consent.

4. How Park Street People collects personal data

Park Street People collects your personal data in the following ways:

You apply for a job in response to a job ad on www.parkstreetpeople.com
You upload your CV on www.parkstreetpeople.com
You complete a ‘Contact us’ form on www.parkstreetpeople.com
A Park Street People employee contacts you because they found your profile on a database / job board / social media platform you have subscribed to or registered your CV with and Park Street People uses these platforms to access details of candidates
We have received your details about you from another third party, for instance; a business contact, a client or professional advisors
You applied for a job ad by Park Street People published on an external job board, e.g. Reed, Jobsite, LinkedIn, etc.
You have previously met or spoken with a Park Street People employee and have shared personal information or sent your CV/application by email to Park Street People

When Park Street People receives your details in one of the above ways, we save your application and information provided by you on our CRM system. Your information and application will be reviewed by our consultants who will potentially share that information with our clients to advance your application, provided you have given your express consent to this upfront.

When we receive these details, our employees will inform you as soon as possible of collecting the data of the source where your personal data originates from. If this information is not provided, please let us know straight away and we will confirm how we located your data.

5. Lawful basis for holding your personal data

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. This means that we must process your information in compliance with our regulatory framework and the law. There is a list of possible lawful bases in the United Kingdom General Data Protection Regulation (hereafter ‘UK GDPR’) and you can find out more about lawful bases on the ICO’s website.

The following legal bases apply for processing your data if we have had contact with you inside the last 24 months (or up to 6 years for legal reasons). The lawful basis Park Street People rely upon to offer these services to you are:

Your consent: Where a Recruitment Consultant has fully interviewed and registered you to assist your career search, Park Street People will request for both your verbal and written consent to hold your personal data (and any necessary sensitive personal data).
Where we have a legitimate interest: Where we have yet to engage with you, Park Street People processes your data as we believe we have a legitimate interest in holding this data to assist you with work finding services.
To comply with a legal obligation that we have: Where Park Street People successfully place someone in either a temporary or permanent role, we have a legal obligation to keep your data on file for six years. This legal requirement is in place so that Park Street People is able to evidence any transactions with our clients for tax purposes and to be able to produce proof of the placement should any legal claims arise against Park Street People by any parties involved during the recruitment and/or hiring process.
To fulfil a contractual obligation that we have with you

We will only use your personal data for the purposes for which we collected it, unless we lawfully and reasonably consider that we need to use it for another reason and that reason is compatible with the law and the original purpose in this privacy notice.

6. Cross-border transfers

As a business working globally, we may transfer your personal data globally within Park Street People or to third parties who are outside of the United Kingdom (UK) in connection with the purposes outlined within this privacy policy. This includes the use of both Park Street People and third party companies to assist with administrative activities connected to job roles, including monitoring compliance of agency workers, identifying job/work opportunities, finance including credit control and payroll activity. In all instances the actual data accessible by Park Street People or the third-party company remains hosted in our UK data environment.

Whenever we transfer your personal data outside of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government; or
In the absence of an adequacy decision, other legally permitted grounds such as (a) for regular and routine transfers of data the International Data Transfer Agreement or the UK addendum to the EU’s Standard Contractual Clauses; or (b) for non-routine and irregular transfers of data then an appropriate derogation, notably where it is necessary in order to connect you with a particular role and so is necessary in connection with the performance of a contract with you. In the case of (b) this may include circumstances where you are interested in a role with a business that operates globally and where it is necessary to share your CV with a part of their business based outside the UK.

If you would like further information about the methods used to transfer personal data outside of the UK, please contact james@parkstreetpeople.com.

7. How long do we keep your personal data for?

We will only keep your personal data for as long as is necessary for the purposes for which it was collected. In order to determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of your personal data and the likelihood of a suitable job opportunity arising. We will also consider whether there are any specific legal or regulatory requirements which require us to keep your personal data for a particular period of time, such as evidence of right to work checks.

8. What are your rights under UK GDPR

Under UK GDPR you are entitled to various rights:

Your Rights	Explanation
Your right of access	You have the right to ask us for copies of your personal data. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification	You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. We may, however, refuse your request if we consider that the information is accurate having looked into it.
Your right to erasure	You have the right to ask us to delete your personal information. This might not include all your information, particularly if it relates to types of information we are required to keep for certain periods of time (for instance right to work checks). Please ask if you have any further questions.
Your right to restriction of processing	You have the right to ask us to limit how we can use your personal information, although this is subject to certain limitations.
Your right to object to processing	You have the right to object to the processing of your personal data. This might not apply to all your information. You can inform us of any concerns you have regarding the processing of your data and you have the right to discuss this with us;
Your right to withdraw consent	This right arises at any time we are relying on the consent you have provided to us to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide our services to you. We will advise you if this is the case at the time you withdraw your consent.
Your right to data portability	You have the right to ask that we transfer the personal data that you gave us to another organisation, or to you, in certain circumstances.
Your right to not to be subject of automated individual decision-making	This right provides you with the right to not be subject to a decision that is based solely on automated processing if that decision produces legal or similarly significant effects on the individual. This right also includes the right to be informed about the existence of automated decision making, including profiling, and to receive meaning information about the logic involved, as well as the significance and envisaged consequences of such processing. If some of our activities are automated they are not used to profile or otherwise make decisions about you.

All such requests should be addressed to james@parkstreetpeople.com. The fact that you can lodge a request does not necessarily mean we will grant your request, at all times, especially if Park Street People has a legitimate interest that outweighs your interests as an individual.

Park Street People will, however, provide information without undue delay and in any event within one month (this can be extended to 2 months in exceptional circumstances) of the receipt of the request, however where requests are manifestly unfounded or excessive, in particular, because of its repetitive character, Park Street People may refuse to act upon your request.

In that case, we will inform you within one month of the request of the possibility of lodging a complaint with a supervisory authority (in the UK this will be the ICO) or seeking a judicial remedy.

9. Our use of artificial intelligence (AI)

Artificial Intelligence (or “AI”) is a term used for a range of technologies that can replace manual processes and solve complex tasks by carrying out functions that previously required human action.

We may use personal data as part of the development and training phase of an AI solution, for example where it is not possible to use anonymised data.

We use AI to support our existing activities. To use AI, we combine information you have provided to us directly, information we derive about you from your use of our services or your interactions with us, and information from other people and organisations.

We use AI for different purposes such as:

CV Reformatting: To enhance CV’s for consistency and readability.
CV Matching: To align job roles with CV skills.
Chatbot Activity: To manage simple queries and provide guidance.
Recording: To record data obtained through media or communications for quality, training, and query resolution.
Job Description Review Software: To help us construct, manage, and store job descriptions with text analysis and keyword optimization.
Targeted Social Media Searches: To find potential candidates on social media.
Qualifying Screening Tools: To screen and rank CVs and personal statements based on criteria set by employers.

Please note that throughout the recruitment process and while you are a candidate you will not be subject to a solely automated decision making as the final decisions will be taken by humans (albeit based on the outputs produced by AI).

10. How is your personal data shared with third parties?

We will share your personal data with:

Third parties who provide operational services for us, for example, IT platforms.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.
Alternatively, we may seek to acquire other businesses or merge with them.
Third-parties undertaking administrative support roles.
Please notice this list is not exhaustive and might include other third parties.

We require that all third parties respect the security of your personal data and adhere to data protection laws. Where we share your personal data with third parties providing operational services to us, we only allow them to process your personal data for specific purposes in accordance with our instructions.

All of your data is stored in the UK and is accessed in a secure environment by third parties if necessary for the purposes of this privacy policy.

11. How do we safeguard your personal data?

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

If you suspect any misuse or loss of or unauthorised access to your personal information, please let us know immediately via james@parkstreetpeople.com or by calling us on +44 (0)1753 830706.

12. What is a cookie and why do we use it?

Cookies are small files that are sent to your device when you visit a website or app. They stay on your device and are sent back to the website or app they came from when you visit it again. For more information about cookies please visit www.allaboutcookies.org. You can control and delete cookies through your browser settings for more information on how to do this please visit www.allaboutcookies.org/manage-cookies.

We use the following cookies on our website:

Type of cookies	Description
Strictly Necessary Cookies	These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies	These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Functional Cookies	These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting Cookies	These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

By default, only Strictly Necessary cookies are active. Strictly Necessary cookies allow the Website to be accessible, and without them some parts of the Website will not work. They are essential for the basic functionalities of the Website to operate.

Performance, Functional or Targeting cookies are disabled by default, but you have the chance to activate them the first time you access the Website in the Cookie banner (by clicking the “Accept all” button or via your customized settings).

We use industry standard cookies, as appropriate, to track your behaviour online and gain statistical information at an aggregated level to monitor the operation of the Website, to improve the Website based on performance and to assess the effectiveness of campaigns.

For example, we track the number of visits to the Website, where each visitor came from (i.e. the website you visited prior to coming to the Website) and where each visitor goes to from the Website (i.e. the website you visit after leaving ours).

After you have visited our website we may send you personalised adverts via third-party platforms such as Facebook, Google or LinkedIn. These adverts are delivered to you so we can continue to engage with you and display new opportunities that may be of interest.

We use Google Analytics to receive anonymised reports on how long visitors stay on our website, whether they apply for jobs and which of our jobs and web pages are getting the most views and interactions. This information allows us to improve user experience and make sure the content is relevant and interesting.

Third-Party Cookies

When you use the Website, you may encounter links to third-party websites and/or content from third parties.

The Website may also offer you the opportunity to further engage with us and share information with others using social networks.

The third-party content is added to our Website so we can keep you up to date with carefully selected information that you may find relevant or of interest, however this can result in these third-party providers storing additional cookies on your device that we have no control over.

Consequently, we suggest you check the websites of any such third parties and their respective privacy and cookie policies for more information about their cookies and how you can manage them.

Please note however that if you choose to access third party sites through this Website, the cookies we have listed in the previous section may not form an exhaustive list.

13. How will your data be used for marketing?

We may occasionally send you information that we believe would be of interest to you or provide current advice that is relevant.

The types of communication you may receive include:

Questionnaires/Surveys: To gather feedback on services received; opinions may be collected and analysed to improve the quality of services we offer.
Competitions, incentives and promotions;
Referral schemes;
Exclusive events and training;
Charities that we support; or
Relevant job opportunities we believe you may be interested in.

We understand that you may prefer not to receive this information. While we would regret your missing out, you can opt out by:

Clicking the unsubscribe link at the bottom of any marketing emails we send you.
Emailing james@parkstreetpeople.com.

We endeavour to process requests to stop marketing as soon as possible, but this may take up to 28 business days. During this period, you may still receive some marketing communications.

14. Lodging a complaint

If you have any concerns about our use of your personal data, you can make a complaint to us using our contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

At the ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Calling the ICO’s Helpline number: 0303 123 1113

Or visiting the ICO’s Website: https://www.ico.org.uk/make-a-complaint

15. Changes to this Data Processing Notice

Any changes we make to our Data Processing Notice in the future will be posted on this website and where appropriate (if we make any significant changes that may affect your rights as a data subject), notified to you by email. Please check back frequently to see any updates or changes to this Data Processing Notice.