About the role
Are you fluent in French and ready to grow your career in accounting? We're looking for a motivated individual to join a Credit & Collections team, supporting the UK and French markets. In this fast moving role, you'll play a key part in improving financial performance through proactive credit control/collections, claims validation, and customer relationship management. This position is eligible to work from home one day a week
Responsibilities: This role assumes responsibility of managing the credit risk for a portfolio of customer accounts on behalf of EMEA region. It requires a strong ability to make credit decisions within the DOA framework, to work independently as well as collaboratively cross functionally, to proactively chase Receivable items & process incoming claims. It will require to take ownership of customer’s credit and ledger issues and escalate as and when necessary. The role also requires a clear understanding and adherence to internal and external controls as well as identifying opportunities through Lean mindset in view of maximising efficiency.
- Develop, maintain and improve relationships with internal and external customers to ensure timely cash receipt, allocation and query resolution;
- Manage the customer rebates ensuring customers invoices are validated with the Finance Team and processed in a timely manner;
- Conduct thorough investigation of price and logistics claims;
- Minimise the risk of bad and doubtful debts through credit management best practices
Experience you’ll bring:
- Fluent in English and French both written and verbal
- Experience in a customer facing role ideally with good experience in an accounting environment or accounts receivable role;
- Previous experience in Business to Business claims within a shared service centre;
- Strong Excel skills with good analytical and numerical skills;
Behaviors you’ll need:
- Good attention to detail and to be process improvement orientated (Lean mindset);
- Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment;
- Strong team player with strong proactivity and personal ownership.
Please note: This role is not eligible for visa sponsorship. Applicants must have the ongoing right to work in the UK for the duration of their employment.
